ebscohost
I am having issues with ebscohost and ebscohost discovery. I do have the right browser requirements. I have firefox 25. I can get into the database but once I am in it and I start too search for something its slow has circle going and force closes or just sits there and cannot open it. I have javascript. Only thing I am unsure of is iit says cookies enabled. Is there a certain link I can also use to make sure this website is able to be utilized for ebscohost? thanks
Answer
Hi Erica
Ebscohost usually does very well with Firefox; it usually has a problem with Internet Explorer, so I am not sure what the problem with your computer. I would download Moxilla Firefox and if that does not work you can try Safari.
If you login to the OU Portal or go to the library page through Blackboard, you will be able to get to the OU Databases and Ebscohost. You only need one login to get to it. I presume that your computer would have to save cookies because of our OUID and password requirement that allows you onto the OU website to use the databases. Other than that, Ebscohost is working well today, we haven't had any complaints with others not getting into the databases, so I would suggest you look into fixing your Internet connectivity problems so that you can use the databases. If you are still unable to get it, please send me a PrintScreen copy of what happens and if I can't answer your question, I can ask IT for help; or you can just contact our 24/7 desk for direct IT help.
Gloria Creed-Dikeogu, Myers Library, Director of Library Services
785-248-2536